We just moved into our 20 year old house in Spring so wanted a full chimney sweep to start the season.These guys weren’t only professional but also super friendly and informative. I’ve heard so many horror stories about chimney companies being one of those groups that always try to rip you off, sell you something you don’t need. The gentlemen who came to our house were open and honest, answering all questions, checked out our ash pit and even help us understand some alterations that were made by the previous owner to what was the original build of the fireplace. They told us that everything was in great shape and we didn’t need a sweep for another 2 years most likely, with the amount that we use our fireplace. I highly recommend this company.
The staff here is great, they are thorough, precise, efficient and were in and out within the hour. Definitely pleased with the experience.
Rich & John repaired the structural damage to our chimney and were about $900 less than other estimates we received. Rich and his team were on the ball, always showed up when they said they would, and explained everything we needed explained. Very happy with their work and attentiveness. Highly recommend.
My neighbor has been using Rich & John’s for sometime. When my chimney company didn’t show up this year, I called them. They are certified, my guys were not. I didn’t know there was such a thing. They cleaned my chimney better, cleaner, and faster then my old company. And they were cheaper!!!
We used Rich & John’s Chimney to do some repairs on our chimney last week. Our oil company uses them for all their work, so they told us to use them. The owner Rich was here with his team and gave us a price for installing a new chimney liner for our oil flue. This job was done on time, and the price didn’t change. Great job!
This company is fantastic! After hurricane sandy blew off the chimney vent over the furnace room on my roof, I was left with a hole in my roof, without heat, hot water or cooking gas. Getting a return call from anyone (I called 15-20 companies) proved very difficult.
I received a call from this company, and Rich was out within an hour to assess damage, gave me an estimate immediately and ordered all the necessary materials to do the job the following week.
He came the following week with crew and started and completed the job (which was big because the entire chimney vent had to be replaced due to asbestos lining in the old), in less than 3 hours.
He and his entire crew were super friendly, warm great guys. They wasted no time in getting the job done, and it was thorough inside and out. He (Rich) also met with and talked to the insurance claim adjuster, and worked things out with me regarding the check to be received from the homeowners carrier. I received awesome service and it was a truly exceptional experience.
– David Ordway, Bridgeport, CT